Working your way through the jargon minefield, etc
Coming from the UK, where private health insurance isn’t the norm, I can definitely see why many expats struggle to get their head around it when they move abroad. Especially in Thailand, where foreigners don’t have equal access to public healthcare services as locals do.
A good experience with semi-private hospitals
I must say, having gone with others before to appointments at government hospitals, I'm impressed. Everything was well-organized, the appointments actually ran on time and the doctors/nurses had an understandable grasp of English