Postbox letter from Mike
As long as the majority of the parents and students in my class are happy, I don't worry about complaints. There will always be parents or students who have something to complain about.
The difficult role of the observing teacher
Observed lessons are never representative of a teacher's practice. The teacher and students are unnerved by my presence, and things feel stilted. Even when the lesson does go well, I know I'm seeing only part of the whole.