Postbox letter from Name withheld
Overall it appears that the Thai embassy is trying to become a bit more farang-friendly They actually have a separate bathroom for men and women and they've even put a new Canon photo copier right near the windows where you submit your application. I think this is a long overdue but a welcome change.
One man and his trip to Penang
Going to Laos or Cambodia by bus might have been a bit cheaper, but unfortunately one needs a visa to enter those countries. Not so for Malaysia. Anyway, I heard from a few colleagues that the Royal Thai Embassy in Vientiane is staffed by frequently obnoxious personnel (however another colleague told me he didn’t have any problem at all there).