Some companies get it right but many get it oh so wrong.
Live in Thailand for any length of time and you come to accept that customer service is either poor or just below average. That's why you want to literally jump for joy when a company really gets it right.
What happens when your pet fish become part of the family.
Sometimes I'm reminded what a great country Thailand is to live in, especially when I encounter a level of customer service that I would never imagine possible.
Just when you think you know most things about Thai culture
Having lived in Thailand more than twenty years, one likes to think themselves as au fait with most aspects of Thai culture, and then some innocuous situation develops and you're left wondering if you truly know the first thing about Thai culture at all.
The joys of international travel with a Thai partner
Despite the fact my wife already has three Schengen visas and three UK visas in her passport from past visits, applying for a visa to visit a new country is always stressful.
Who can you complain to in Thailand when you've been truly wronged?
This is a country where I'm convinced you have to let many incidents go and chalk them up to experience. Pursuing things ‘legally' and going down what you feel are the appropriate channels will just lead to frustration and despair. This is Thailand. It's a lawless land.
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